Job Title: Technical Customer Service
Work location: Philippines
State of need : Urgent
Recruitment requirements
1. Smooth communication in Chinese, clear thinking, good expression and communication skills, careful and patient work;
2. Work experience in technical customer service is preferred;
3. Relevant work experience as a data specialist is preferred;
4. Computer-related majors are preferred;
5. Two shifts, with short night shifts (off work at 4:00 a.m., slightly adjusted according to actual working conditions)
Job Responsibilities
1. Responsible for the docking and communication work of each docking group and business personnel of the department;
2. Responsible for the timely response to abnormal monitoring alarms of the department;
3. Responsible for the follow-up and backtracking work of technical personnel dealing with abnormal service of the department;
4. Assist the product to complete the test and acceptance of the development and online service;
5. Complete other tasks assigned by superior leaders
company benefits
1. 4 days off per month, full attendance bonus 500RMB;
2. 13-16 salary at the end of the year, gift money of 5000P in the month of birthday, festival subsidies or bonuses for major festivals such as Mid-Autumn Festival, New Year’s Day and Spring Festival ;
3. The company has its own formal license. Including visa, air ticket and customs clearance, and apply for 9G work visa, so that you can travel and work without any worries. ( Entering the company to apply for a temporary work permit, and to apply for a 9G work permit )
4. Provide fully equipped luxury hotel apartments for free, equipped with swimming pools, gyms, etc .; or monthly accommodation subsidies of 15,000P~20,000P for employees to rent their own houses ;
5. The company provides free meals and fruit for three meals ;
6. Training and growth : A comprehensive training system ( pre-job training for newcomers, mentoring training, regularization training, on-job training, and promotion training ) helps employees grow rapidly.
7. 15 days of paid vacation after working for half a year ( reward of 7,000 RMB for those who work without vacation ) and 15 days of paid vacation after one year ( same as above ) , and the company will reimburse the air ticket ;
8. The company organizes monthly team building activities (1000P/ person ); such as karaoke , dinner
9. The company provides customs clearance, airport pick-up, and local phone cards for employees who come to the Philippines.
To apply for a position, please contact:
Email : grace@funjobs.careers
WeChat : grace5348
Telegram: @grace5348
contact number : +6011 5755 4203